Privacy Policy / Terms of Service | ADA Accessibility Statement
“This Privacy Policy governs the manner in which Foundation Mortgage Company, LLC, herein
“Company” collects, uses, maintains, and discloses information collected from users (each, a
“User”).
This privacy policy applies to the Site and all products and services offered by Company.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but
not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond
to a survey, fill out a form, and in connection with other activities, services, features, or
resources we make available on our Site. Users may be asked for, as appropriate, name, email
address, phone number. Users may, however, visit our Site anonymously. We will collect
personal identification information from Users only if they voluntarily submit such information to
us. Users can always refuse to supply personally identification information, except that it may
prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with
our Site. Non-personal identification information may include the browser name, the type of
computer and technical information about Users’ means of connection to our Site, such as the
operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on
their hard drive for record-keeping purposes and sometimes to track information about them.
User may choose to set their web browser to refuse cookies or to alert you when cookies are
being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
No mobile information will be shared, as described in §5.1.4 of CTIA Messaging Principles and
Best Practices, with third parties/affiliates for marketing/promotional purposes. All the above
categories exclude text messaging originator opt-in data and consent; this information will not
be shared with any third parties. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to Unsubscribe. Carriers are not liable for delayed or
undelivered messages.
We may collect and use Users’ personal information for the following purposes:
- To improve customer service:** Information you provide helps us respond to your
customer service requests and support needs more efficiently. - To personalize user experience:** We may use information in the aggregate to
understand how our Users as a group use the services and resources provided on our
Site. - To improve our Site:** To send messaging to those individuals when they have
consented to such messaging. - To complete the services requested:** Information is used to complete the service
requested by the user.
How users consent to messaging
The user fills out a form on the website where they can consent to receive notification messages
from our company. There is also a box they can check to receive product updates and/or
marketing messages. The messaging disclosure is displayed to users by this form.
By submitting your phone number, you are authorizing us to send you text messages and
notifications. Message frequency may vary. Message/data rates apply. Reply STOP to
unsubscribe from a message sent from us.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures
to protect against unauthorized access, alteration, disclosure, or destruction of your personal
information, username, password, transaction information, and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an
environment as possible for Users.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never
collect or maintain information at our Site from those we actually know are under 13, and no part
of our website is structured to attract anyone under 13.
Changes to this privacy policy
Company has the discretion to update this privacy policy at any time. When we do, we will
revise the updated date at the bottom of this page. We encourage Users to frequently check this
page for any changes to stay informed about how we are helping to protect the personal
information we collect. You acknowledge and agree that it is your responsibility to review this
privacy policy periodically and become aware of modifications.
However, as stated above, Company will never share mobile information with third
parties/affiliates for marketing/promotional purposes. All other categories exclude text
messaging originator opt-in data and consent; again, this information will not be shared with any
third parties.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy,
please do not use our Site. Your continued use of the Site following the posting of changes to
this policy will be deemed your acceptance of those changes.
ADA Accessibility Statement
We’re committed to providing a website that is accessible to all its customers and compliant with
accessibility guidelines. We are continually making improvements to meet these guidelines, and
our website has been designed with accessibility in mind. If you need assistance or have
specific questions or feedback about this site’s accessibility.
Licensing
Our company is not endorsed by, nor acting on behalf of or at the direction of, the U.S.
Department of Housing and Urban Development, Federal Housing Administration, the Veterans
Administration, the U.S. Department of Agriculture, or the Federal Government. This material is
informational only and does not constitute an offer to lend or recommend available products.
This is not an advertisement to extend credit as defined by Regulation Z nor an application for
credit as defined by RESPA/Regulation X. All applications are subject to underwriting guidelines
and approval based upon the credit, assets, value of subject property, and borrower’s ability to
repay. Not all applications may be eligible for or qualify for all loan products offered. All loan
programs, terms, rates, fees, and conditions are subject to change without notice. Some loan
products may not be available in all states. Please speak with one of our loan originators for
more details.
